Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.

Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.

Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision.

Highly organized and detail oriented; ability to prioritize daily tasks

Hours : 3 : 00am to 12 : 00pm

Education :

Additional Job Details : Employee will be working with Building and Systems Engineering group. The focus for this position(s) will be improving read rates and tracking errors of the automated equipment.

The work location will be between these two locations depending on the need each day. 7013 CENTREPOINTE DR LA VERGNE TN 37086 or 3205 WHITES CREEK PIKE NASHVILLE TN 37207.

Last updated : 2024-05-02